Seller Protection Coverage

• Buyer uses the product and returns it
• Parcel damage during transport
• Chargeback fraud
• Damaged product returns
• Return shipping costs
• Fair price moderation
• Protection against buyer abuse
• 100% transparent procedures

Seller Fees & Cost Policy

• Zero seller commission
• Zero seller transport cost
• Zero return cost for the seller
• Zero currency exchange fees
• Seller Protection Fee: 1.5% of product value

** If issues occur due to incorrect product descriptions, missing warranties, or defective goods, the seller covers both shipping directions.

Optional Growth Tools

• Co-Marketing packages (request offer)
• Premium product placement options (request offer)
• Admin payments: Pay in 90 days or up to 3 interest free installments

Human Support

• Response to any support ticket within maximum 12 hours
• Human support, no chatbot-only service
• In-house technical team (not outsourced)

Simple & Efficient Logistics

• Full shipment tracking, including cross-border
• Simple return flows
• No customs duties within operating markets

Note: UK, Switzerland, Moldova, Montenegro, Iceland, and USA operate only as domestic markets and only if locally registered company (VAT required).